JOB for fresh Email Chat Support Specialist - Retail Industry PKR. 40,000 - 60,000 /Month

By pakistan creator -

 

Job Description

Email/Chat Support Specialist will be responsible to act as a liaison between the largest U.S. based retail giant and its customers through live chat or email.

The Specialist will be obliged to maintain the company’s worldwide reputation by serving on the frontline of customer experience with excellent communication skills and providing satisfactory solutions to a diverse range of queries.

Job Description:

  • Prompt chat and email response to customers
  • Document each customer’s question or problem as well as the resulting answer or solution
  • Develop customer service solutions
  • Maintain service level

Job Specification:

  • Intermediate or above
  • Excellent communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility
  • Customer-centric attitude
  • Problem-solving
  • Adaptability

Perks & Benefits:

  • Medical Insurance
  • Permanent Employment Status
  • Provident Fund
  • Internal Job Opportunities
  • Annual Leaves
  • Leaves Encashment
  • Referral Bonus

Job Skills

Typing SkillsCustomer SupportAmerican EnglishCustomer Satisfaction



Job Details

Industry:
BPO
Functional Area:
Client Services & Customer Support
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Karachi, Pakistan
Gender
No Preference
Age
18 - 40 Years
Minimum Education
Intermediate/A-Level
Career Level
Experienced Professional
Minimum Experience
Fresh
Apply Before:
Feb 03, 2021
Posting Date:
Jan 03, 2021




Location: Karachi, Karachi City, Sindh, Pakistan

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